The world runs on data, but many people struggle with it. As a universal data-to-language interface, AI can create loyal customers and more productive service teams.
Whether financial, medical or legal, predictive advice is undoubtedly one of the holy grails of expertise-driven industries.
However, I do not think that personal service can be fully automated. I see an architecture where AI would help customers understand their circumstances and empower professionals to offer more proactive service.
AI can certainly help facilitate the relationship between an expert and their customer, but it will never replace it.
Wow, the 'not another dashboard' struggle is so relatable; what if AI could just anticipate our financial woes and text the solutuions directly?
Whether financial, medical or legal, predictive advice is undoubtedly one of the holy grails of expertise-driven industries.
However, I do not think that personal service can be fully automated. I see an architecture where AI would help customers understand their circumstances and empower professionals to offer more proactive service.
AI can certainly help facilitate the relationship between an expert and their customer, but it will never replace it.